Terms of sale
Terms of Sale
Last updated: September 25, 2026
These Terms of Sale apply to purchases made through bynoire.shop.
By placing an order with Nöiré, you confirm that you have read and understood these Terms of Sale together with our Terms of Service, Shipping Policy, Refund Policy, Privacy Policy, and Legal Notice.
1. Seller Information
Nöiré is a commercial brand operated by:
Ines Maria Vargas Reyes — Entrepreneur Individuel
Business Address:
6 Rue des Feuillus
22260 Plouëc-du-Trieux
France
SIREN: 932 086 382
Email: bonjour@bynoire.shop
Phone: +33 7 66 44 33 82
Website: https://bynoire.shop
Nöiré is the seller and the primary point of contact for customers.
Production, fulfillment, packing, and physical shipment of Nöiré products are handled by our third-party production and fulfillment partner, Printful.
2. Products
Nöiré products are generally made to order.
Once an order is placed, the selected product is produced individually by Printful rather than being held as pre-produced stock.
Product characteristics, available sizes, colors, materials, prices, and other relevant information are displayed on each product page.
Customers are responsible for reviewing the product information and selecting the correct size, color, quantity, and other available options before placing an order.
Slight variations in product color or appearance may occur due to photography, lighting, screen settings, or normal production variations.
3. Prices
Prices are displayed in the currency applicable to the customer's selected market or location.
The final amount payable, including applicable taxes and shipping charges where relevant, is displayed during checkout before the order is confirmed.
Nöiré may change product prices or promotions before an order is placed.
Price changes do not affect orders already accepted, except where correction of an obvious pricing error is legally permitted.
4. Payment
Payment must be completed through one of the payment methods available during checkout.
Payments may be processed through Shopify and supported third-party payment providers.
An order is considered placed once checkout has been completed and payment has been successfully authorized or accepted.
Customers will receive an order confirmation by email.
5. Order Review
Before confirming an order, customers should carefully review:
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Product
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Size
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Color
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Quantity
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Shipping address
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Billing information
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Shipping method
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Total price
Customers are responsible for providing complete and accurate information.
If an error is identified after placing the order, contact us as soon as possible at:
6. Order Cancellations
Customers may request cancellation until the item is prepared for fulfillment.
Cancellation requests should be submitted as soon as possible.
To request a cancellation, contact:
Please include your order number and “Cancellation Request” in the subject line.
Because production and fulfillment are handled by Printful and may begin shortly after an order is placed, cancellation cannot be guaranteed once the item has been prepared or fulfilled.
This does not remove any statutory withdrawal rights that may apply after delivery.
7. Production and Fulfillment
Nöiré products are generally produced after an order is placed.
Production, fulfillment, packing, and physical shipment are handled by Printful.
Estimated production and order-processing time is approximately:
2–5 business days
This production period is separate from shipping transit time.
Once production has been completed and the order has been dispatched, tracking information will be sent by email when available.
8. Shipping
Current shipping destinations, rates, free-shipping thresholds, and estimated delivery times are described in our Shipping Policy.
Nöiré currently ships to:
France
European Union:
Germany, Austria, Belgium, Bulgaria, Denmark, Spain, Finland, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Portugal and Sweden.
International:
Canada, United States and United Kingdom.
Shipping transit begins after production has been completed.
Physical dispatch and delivery are carried out through Printful and the shipping carriers available for the applicable destination.
Estimated delivery times are not guaranteed and may be affected by carrier delays, customs processing, public holidays, weather conditions, high-volume periods, or circumstances outside reasonable control.
Customers should review our Shipping Policy before completing an order.
9. Customs and Import Charges
Orders delivered outside the European Union may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Unless otherwise indicated during checkout, such charges may be payable by the recipient.
Customs processing may also affect estimated delivery times.
10. Return Window
Return eligibility depends on the customer’s location and the reason for the return.
France and European Union
For eligible purchases in France and the European Union, customers may generally notify Nöiré of their decision to withdraw within 14 days after receiving the last item in the order.
After notifying Nöiré, the eligible product must generally be returned within the following 14 days.
The made-to-order nature of a standard Nöiré catalogue product does not automatically remove an applicable statutory withdrawal right.
Products specifically personalized or customized according to an individual customer’s instructions may be subject to legal exceptions where applicable.
United Kingdom
Customers located in the United Kingdom may also benefit from applicable statutory cancellation and withdrawal rights for eligible online purchases.
Customers may generally notify Nöiré of their decision to cancel within 14 days after receiving the last item in the order and return the eligible product within the applicable return period.
United States and Canada
Because Nöiré products are produced on demand, we do not generally accept returns in the United States or Canada solely for change of mind, incorrect size selection, color preference, or personal preference.
This does not affect any mandatory consumer rights that may apply under applicable local law.
Damaged, defective, misprinted, incorrect, or otherwise non-conforming products are handled separately under our Refund Policy.
Return eligibility and procedures are governed by our Refund Policy.
11. Return Shipping
For eligible statutory or standard returns in France, the European Union, and the United Kingdom, the customer is generally responsible for arranging and paying the return shipping costs unless applicable law requires otherwise.
No restocking fee is charged.
Where legally required for an eligible statutory withdrawal, Nöiré will refund the cost of the least expensive standard delivery method originally offered.
Additional costs paid for express, priority, or upgraded shipping are not refundable unless required by applicable law.
Customers should use a tracked return shipping method and retain proof of postage.
Printful does not generally cover returns for buyer’s remorse, incorrect size selection, or color preference.
Customers should not send any product back before receiving return instructions from Nöiré.
For complete conditions, please review our Refund Policy.
12. Right of Withdrawal
Eligible consumers may have a statutory right to withdraw from an online purchase.
For eligible purchases in France and the European Union, customers may generally notify Nöiré of their decision to withdraw within 14 days after receiving the last item in the order.
After notification, the goods must generally be returned within the following 14 days.
Eligible customers in the United Kingdom may also benefit from applicable statutory cancellation and withdrawal rights.
For customers in the United States and Canada, Nöiré does not generally provide a commercial return right for change of mind, incorrect size selection, color preference, or personal preference, unless mandatory local law provides otherwise.
The fact that a standard Nöiré catalogue product is made to order does not automatically mean that it is personalized or excluded from applicable withdrawal rights.
Products specifically personalized or customized according to an individual customer's instructions may be subject to legal exceptions where applicable.
13. Damaged, Defective, Misprinted, or Incorrect Products
If a product arrives damaged, defective, misprinted, or different from the item ordered, customers should contact Nöiré within 30 days of delivery.
Contact:
Please include:
- Order number
- Description of the problem
- Clear photographs of the product
- Close-up photographs of the defect or printing issue
- Photographs of the packaging where relevant
Nöiré will review the claim and coordinate with Printful, our production and fulfillment partner.
Printful may require photographic evidence before approving a claim.
If the claim is approved, the appropriate resolution may include replacement, reshipment, partial refund, full refund, or another remedy required by applicable law.
Approved production, printing, or fulfillment issues will be resolved at no additional cost to the customer where applicable.
A physical return is not generally required for an approved production or fulfillment issue unless Nöiré specifically instructs the customer otherwise.
14. Refunds
Approved refunds will normally be issued to the original payment method.
For statutory withdrawals, refunds will be processed within the timeframe required by applicable law.
Where permitted by law, reimbursement may be withheld until the returned product is received or the customer provides satisfactory evidence that it has been sent back.
Bank or payment-provider processing times may affect when the refund appears in the customer's account.
For complete refund conditions, please review our Refund Policy.
15. Exchanges
Nöiré does not currently offer direct exchanges.
Where a product is eligible for return under our Refund Policy, the customer may follow the applicable return procedure and place a separate new order for another size, color, or product.
For customers in the United States and Canada, incorrect size selection, color preference, or change of mind does not generally qualify for return or exchange unless mandatory local law provides otherwise.
Printful also does not generally accept exchanges for buyer’s remorse, incorrect size, or incorrect color.
Damaged, defective, misprinted, or incorrect products are handled separately in accordance with our Refund Policy.
Availability of another product or variant is not guaranteed.
16. Legal Guarantee of Conformity
Consumers benefit from mandatory legal protections applicable to purchases from a professional seller.
For eligible purchases, Nöiré remains responsible for applicable legal guarantees, including the legal guarantee of conformity under French consumer law.
Nothing in these Terms of Sale excludes or limits mandatory consumer rights or legal remedies.
17. Intellectual Property
Unless otherwise stated, original content displayed on bynoire.shop, including Nöiré branding, graphics, product designs, photographs, descriptions, and text, is owned by Nöiré or used with appropriate authorization.
Unauthorized reproduction, distribution, modification, or commercial use of protected content is prohibited without prior written permission.
Third-party trademarks and intellectual property remain the property of their respective owners.
18. Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
The use of Printful or other production, fulfillment, shipping, payment, or technology providers does not remove mandatory rights that customers may have against Nöiré as the seller.
Mandatory consumer protections and legal guarantees remain unaffected.
19. Governing Law
These Terms of Sale are governed by applicable French law and, where relevant, European Union law.
Nothing in these Terms deprives consumers of mandatory protections available under the laws applicable to them.
20. Changes to These Terms
Nöiré may update these Terms of Sale where necessary because of changes to applicable law, business operations, website functionality, or services.
The current version will display the date of the latest update.
Changes will not retroactively remove rights already acquired under an existing order.
21. Contact
For questions regarding an order, payment, shipping, return, refund, cancellation, or these Terms of Sale, contact:
Nöiré
Operated by Ines Maria Vargas Reyes — Entrepreneur Individuel
Business Address:
6 Rue des Feuillus
22260 Plouëc-du-Trieux
France
SIREN: 932 086 382
Email: bonjour@bynoire.shop
Phone: +33 7 66 44 33 82
Website: https://bynoire.shop