Terms of Service

Last updated: August 18, 2026

Welcome to Nöiré.

These Terms of Service govern access to and purchases made through bynoire.shop. By using this website or placing an order, you agree to these Terms together with our Shipping Policy, Refund Policy, Privacy Policy, and Legal Notice.

1. Business Information

Nöiré is a commercial brand operated by:

Ines Maria Vargas Reyes — Entrepreneur Individuel

Business Address:
6 Rue des Feuillus
22260 Plouëc-du-Trieux
France

SIREN: 932 086 382
Email: bonjour@bynoire.shop
Phone: +33 7 66 44 33 82
Website: https://bynoire.shop

The Nöiré online store operates through the Shopify ecommerce platform.

Production, fulfillment, packing, and physical shipment of Nöiré products are handled by our third-party production and fulfillment partner, Printful.

Nöiré remains the seller and the primary point of contact for customers regarding orders, payments, customer service, returns, refunds, and product-related concerns.

2. Products and Made-to-Order Production

Nöiré products are generally made to order.

Once an order is placed, the product is produced individually by our fulfillment partner, Printful, rather than being held as pre-produced stock.

Product descriptions, materials, colors, sizes, prices, and available variants are displayed on the relevant product page.

Slight differences in color or appearance may occur because of lighting, photography, individual screen settings, or normal production variations.

A standard product selected from the regular Nöiré catalogue is not considered individually personalized solely because it is produced after the order is placed.

3. Orders

Before completing an order, customers are responsible for reviewing:

• Product selection

• Size

• Color

• Quantity

• Shipping address

• Billing information

• Shipping method

• Final price

After an order has been placed, the customer will receive an order confirmation by email.

Acceptance of an order may be subject to successful payment authorization, product availability, fraud prevention checks, and other reasonable verification procedures.

Nöiré reserves the right to refuse or cancel an order where legally permitted, including in cases of obvious pricing errors, suspected fraud, payment failure, or inability to fulfill the order.

If an order is cancelled by Nöiré after payment has been collected, the applicable amount will be refunded.

4. Order Cancellations

Customers may request cancellation until the item is prepared for fulfillment.

Cancellation requests should be sent as soon as possible to:

bonjour@bynoire.shop

Please include the order number and “Cancellation Request” in the subject line.

Because Nöiré products are made to order and production and fulfillment are handled by Printful, cancellation cannot be guaranteed once the item has been prepared or fulfilled.

This does not affect any statutory withdrawal rights that may apply after delivery.

5. Prices and Payment

Prices are displayed in the currency applicable to the customer's selected market or location.

The total amount payable, including applicable shipping charges and taxes where required, will be displayed before the customer confirms the order.

Payments may be processed through Shopify and supported third-party payment providers.

Nöiré may change product prices, promotions, or availability at any time before an order is placed.

Changes will not affect orders that have already been accepted, except where correction of an obvious error is legally permitted.

6. Production and Shipping

Because Nöiré products are made to order, please allow approximately 2–5 business days for production and order processing by Printful before shipment.

Shipping transit times begin after production has been completed.

Printful handles production, fulfillment, packing, and dispatch of orders using the shipping methods and carriers available for the customer’s destination.

Nöiré currently ships to:

• France

• Selected European Union countries

• Canada

• United States

• United Kingdom

Shipping rates, estimated transit times, and free-shipping thresholds are described in our Shipping Policy and displayed during checkout where applicable.

Delivery estimates are not guaranteed delivery dates and may be affected by carrier delays, customs processing, weather, public holidays, high-volume periods, or other circumstances outside the reasonable control of Nöiré, Printful, or the shipping carrier.

For complete information, please review our Shipping Policy.

7. Delivery

Nöiré coordinates customer service and order support, while the physical fulfillment and shipment of orders are handled by Printful and the shipping carriers used for the applicable destination.

Customers are responsible for providing an accurate and complete shipping address.

If a delivery problem occurs, customers should contact:

bonjour@bynoire.shop

Nöiré will review the issue and, where necessary, coordinate with Printful or the applicable shipping carrier to assist with the order.

Nothing in these Terms limits any mandatory rights available to consumers regarding delayed or failed delivery.

8. Returns and Right of Withdrawal

Eligible customers may have the right to return products or withdraw from an online purchase in accordance with applicable consumer law and our Refund Policy.

For eligible purchases in France and the European Union, customers may generally notify Nöiré of their decision to withdraw within 14 days after receiving the last item in the order.

After notification, the product must generally be returned within the following 14 days.

Eligible return requests from customers in the United States and Canada may also be submitted within 14 days of delivery under our commercial return policy.

Return eligibility, return shipping costs, refund procedures, exclusions, and instructions are explained fully in our Refund Policy.

The made-to-order nature of a standard Nöiré catalogue product does not automatically remove a statutory withdrawal right.

9. Damaged, Defective, Misprinted, or Incorrect Products

Customers should inspect their order after delivery.

If a product is damaged, defective, misprinted, or different from the product ordered, customers should contact Nöiré within 30 days of delivery at:

bonjour@bynoire.shop

Please include:

• Order number

• Description of the issue

• Photographs showing the product and problem

• Photographs of the packaging where relevant

Nöiré will review the claim and, where appropriate, coordinate the resolution with Printful, our production and fulfillment partner.

Approved production or fulfillment issues will be resolved in accordance with applicable consumer law and our Refund Policy.

Depending on the circumstances, the available resolution may include repair, replacement, partial refund, or full refund.

10. Refunds

Approved refunds are issued to the original payment method unless another method is expressly agreed where legally permitted.

For statutory withdrawals, refunds will be processed within the period required by applicable law.

Nöiré may withhold reimbursement until the returned goods are received or the customer provides evidence that they have been sent back, where permitted by law.

Payment-provider or banking processing times may affect when the refunded amount appears in the customer’s account.

For complete refund conditions, please review our Refund Policy.

11. Exchanges

Nöiré does not currently offer direct exchanges.

Customers wishing to obtain a different size, color, or product should follow the applicable return procedure and place a separate new order.

Product availability is not guaranteed.

12. Legal Guarantee of Conformity

Customers benefit from mandatory consumer protections applicable to purchases from a professional seller.

For eligible consumer purchases, Nöiré remains responsible for the legal guarantee of conformity and other mandatory legal guarantees applicable under French law.

For new goods, the legal guarantee of conformity may apply for two years from delivery, subject to the conditions established by applicable law.

Where a product is legally considered non-conforming, available remedies may include repair, replacement, price reduction, or termination of the contract depending on the circumstances and applicable law.

Nothing in these Terms excludes or limits mandatory legal guarantees.

13. Intellectual Property

Unless otherwise stated, original content displayed on bynoire.shop, including branding, graphics, product designs, photographs, product descriptions, and text, is owned by Nöiré or used with appropriate authorization.

Unauthorized reproduction, distribution, modification, or commercial use of protected content is prohibited without prior written permission.

Third-party trademarks and intellectual property remain the property of their respective owners.

14. Acceptable Use of the Website

Users must not:

• Use the website for unlawful or fraudulent purposes

• Attempt to interfere with the security or operation of the website

• Introduce malicious software

• Attempt unauthorized access to systems or customer information

• Copy or commercially exploit protected website content without authorization

Nöiré may restrict access where reasonably necessary to protect the website, customers, or business.

15. Website Availability

Nöiré makes reasonable efforts to maintain the availability and accuracy of the website.

However, temporary interruptions may occur because of maintenance, platform updates, technical problems, third-party services, or circumstances outside our reasonable control.

Nöiré does not guarantee uninterrupted access at all times.

16. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

To the extent permitted by law, Nöiré is not responsible for indirect losses arising solely from circumstances outside its reasonable control or from improper use of the website or products.

The use of Printful or other third-party fulfillment and shipping providers does not exclude or limit any mandatory rights that customers may have against Nöiré as the seller.

Mandatory consumer rights, legal guarantees, and remedies remain unaffected.

17. Third-Party Services

The website and order fulfillment process may use third-party services, including:

• Shopify

• Printful

• Payment providers

• Shipping carriers

• Analytics services

• Social media platforms

• Other technical service providers

These third-party services may be governed by their own terms and privacy practices.

Where permitted by applicable law, Nöiré is not responsible for independent third-party services outside its reasonable control.

However, the use of third-party providers does not remove any mandatory obligations Nöiré may have toward customers as the seller.

18. Privacy and Personal Data

Personal data is processed in accordance with our Privacy Policy and applicable data-protection law.

Information necessary to fulfill an order may be shared with service providers involved in processing the order, including Shopify, Printful, payment providers, and shipping carriers, subject to applicable privacy rules.

Questions regarding personal data may be sent to:

bonjour@bynoire.shop

19. Changes to These Terms

Nöiré may update these Terms when necessary because of changes to the website, business operations, applicable law, or services.

The current version will be published on this page together with the date of the latest update.

Changes will not retroactively remove rights already acquired by customers under an existing order or applicable law.

20. Governing Law and Consumer Rights

These Terms are governed by applicable French law and, where relevant, European Union law.

Nothing in these Terms deprives consumers of mandatory protections available under the laws applicable to them.

Any dispute will be handled according to applicable jurisdiction and consumer-protection rules.

21. Contact Information

For questions about these Terms, orders, products, delivery, returns, or refunds, contact:

Nöiré
Operated by Ines Maria Vargas Reyes — Entrepreneur Individuel

Business Address:
6 Rue des Feuillus
22260 Plouëc-du-Trieux
France

SIREN: 932 086 382
Email: bonjour@bynoire.shop
Phone: +33 7 66 44 33 82
Website: https://bynoire.shop