Shipping Policy

Last updated: August 18, 2026

At Nöiré, all products are made to order. We work with our fulfillment partner, Printful, for production, fulfillment, and shipping.

Please review the information below regarding processing times, shipping destinations, rates, delivery estimates, tracking, customs, and returns before placing your order.

1. Order Processing

All Nöiré products are made to order.

Please allow approximately 2–5 business days for production and order processing before shipment.

Once your order has been fulfilled and shipped, you will receive a shipping confirmation email with tracking information when available.

Processing time and shipping transit time are separate. The shipping estimates listed below begin after your order has completed production.

2. Shipping Destinations

Nöiré currently ships to the following destinations:

France

European Union:
Germany, Austria, Belgium, Bulgaria, Denmark, Spain, Finland, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Portugal and Sweden.

International:
Canada, United States and United Kingdom.

Shipping availability is based on the markets currently enabled in our online store. If a destination is not available during checkout, we are currently unable to ship to that location.

3. France

Standard Shipping

€6.90 for orders from €0.00 to €69.99

Estimated shipping transit time after production:

2–4 business days

Free Shipping

Free shipping on orders of €70 or more

Estimated Total Delivery Time

Including the estimated 2–5 business day production period, orders shipped within France generally arrive within approximately:

4–9 business days

These are estimated delivery times and are not guaranteed.

4. European Union

For the eligible EU destinations listed above:

Standard Shipping

€9.90 for orders from €0.00 to €99.99

Estimated shipping transit time after production:

5–7 business days

Free Shipping

Free shipping on orders of €100 or more

Estimated Total Delivery Time

Including the estimated 2–5 business day production period, eligible EU orders generally arrive within approximately:

7–12 business days

These are estimated delivery times and may vary depending on the destination.

5. Canada, United States & United Kingdom

Standard Shipping

€12.90 for orders from €0.00 to €149.99

Estimated shipping transit time after production:

5–10 business days

Express Shipping

€19.90 for orders from €0.00 to €149.99, when available at checkout.

Estimated shipping transit time after production:

3–5 business days

Free Shipping

Free shipping on orders of €150 or more

Estimated Total Delivery Time

Including the estimated 2–5 business day production period:

• Standard Shipping: approximately 7–15 business days

• Express Shipping: approximately 5–10 business days

Shipping methods actually available for a specific order will be shown during checkout.

6. Delivery Estimates

All production and shipping times are estimates.

Delivery may occasionally take longer because of circumstances outside our direct control, including:

• carrier delays;

• customs processing;

• public holidays;

• severe weather;

• high-volume or seasonal periods;

• incorrect or incomplete delivery information.

Nöiré cannot guarantee an exact delivery date unless expressly stated during checkout.

7. Tracking

When tracking is available for your shipment, you will receive the tracking information by email after your order has been dispatched.

Please allow some time for the carrier's tracking system to update after receiving your tracking number.

8. Customs, Duties & Import Taxes

Orders delivered outside the European Union may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Unless otherwise indicated during checkout, these charges are not included in the product price or shipping charge and may be the responsibility of the recipient.

Customs processing may also affect delivery times.

9. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible at:

bonjour@bynoire.shop

We will attempt to assist before fulfillment begins, but we cannot guarantee that an address can be changed after an order has entered production or has been shipped.

Additional shipping costs resulting from an incorrect or incomplete address may apply where permitted by applicable law.

10. Lost, Damaged, Defective or Incorrect Orders

If your order arrives damaged, defective, misprinted or incorrect, or if you believe your shipment has been lost, please contact us as soon as possible.

Product issues should be reported within 30 days of delivery.

Please contact:

Email: bonjour@bynoire.shop
Phone: +33 7 66 44 33 82

Please include your order number and, when relevant, clear photographs showing the issue so that we can investigate it with our fulfillment or shipping partner.

11. Returns

Eligible return requests may be submitted within 14 days of delivery, subject to the conditions described in our Refund Policy.

Returned items must meet the applicable return requirements, including being unworn, unwashed and in their original condition.

Return shipping is generally paid by the customer unless the product is defective, damaged, misprinted or incorrect.

Direct exchanges are not currently offered. Where eligible, customers may return an item and place a new order.

For complete return and refund conditions, please review our Refund Policy.

Returns may also be initiated through our Returns Center where available.

12. Contact

For questions regarding shipping, tracking, delivery or an existing order, contact:

Nöiré
Operated by Ines Maria Vargas Reyes — Entrepreneur Individuel

Business Address:
6 Rue des Feuillus
22260 Plouëc-du-Trieux
France

Email: bonjour@bynoire.shop
Phone: +33 7 66 44 33 82
Website: https://bynoire.shop